Customer service

Consolidation of customer support, after-sales and technical service
now centralized in Yokohama

TOKYO (March 24, 2008) – Nissan Motor Co., Ltd. today announced that the Nissan Customer Service Center (NCSC) started full-scale operations. NCSC was established in Yokohama, Kanagawa prefecture in December 2007, with an investment of 9 hundred million yen, to consolidate its customer support and after-sales services to better suppport Nissan dealers country-wide.

The one-stop NCSC integrates all customer service activities including the customer support hotline, after-sales support and technical services. The center aims to improve service technology, customer affairs training and development, and vehicle repair support to dealers.