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Turin, June 16, 2008 -- The De Graef Fiat dealership in Cologne has won first place at European level for customer service. It is the result of the latest ADAC EuroTest on ‘EDC in automotive applications’ during which the German Automobile Club examined European car dealers. During the study, the examiners simulated 500 sales transactions, in 50 European cities, at the dealerships of ten different car manufacturers. As well as ability to provide promotional information and advice on ESP, the judges looked at detailed technical knowledge, and general knowledge on safety and car safety systems.
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