PROTON Recalls PROTON Gen.2 and PROTON Satria Neo Tyre Jacks

Shah Alam, 18 December 2007 - PROTON is recalling selected tyre jacks of their Gen.2 and Satria Neo models to address a possible quality problem.

Routine tests conducted on a batch of jacks supplied as standard equipment on PROTON Gen 2 and Satria Neo models revealed some inconsistencies in the quality of the jacks.

PROTON managing director Dato' Syed Zainal Abidin Syed Mohamed Tahir said, "PROTON has time and again stated our commitment towards our customers in terms of product and service quality. Their safety and satisfaction is of paramount importance to us. As such, despite the fact that only selected jacks are affected, PROTON is not treating this matter lightly as it involves the safety of our customers. Even though there have been no incidents reported in relation to this, PROTON has taken the initiative to recall the jacks and replace them with new ones."

Only models with jacks in bronze and gold-like colours are affected and they are the PROTON Gen.2 that were sold since January 2004 and Satria Neo sold since April 2006. The models with jacks which are blue in colour are not affected and do not require replacement.

PROTON advised owners of the models with the described jacks to bring their jacks and their vehicle registration card to any authorized PROTON service branches and selected PROTON service dealers for a free replacement.

Owners who are unsure of the status of their jacks and PROTON customers who wish to have further clarification on the matter are requested to contact PROTON i.Care at 1300-880-888 for further assistance.

About PROTON
PROTON, established in 1983, is Malaysia's largest manufacturer of automobiles. With operations in key market centers from UK and Western Europe to the Middle East, and across South-East Asia and Australasia, PROTON produces cars to suit a range of consumer demands and preferences. The offerings include versatile and reliable four-door family vehicles, two-door hatchbacks for the young-at-heart, luxurious and stylish executive sedans, as well as the world-renowned sports cars from Lotus.

PROTON's inception as a key driver of national development has seen the brand accelerate its learning curve through technology transfer with strategic partnerships and technical collaborations. PROTON cars are now steadily on track to achieving the mission for the future, gearing up to achieve the promise of a marquee which build cars with passion and soul; cars which are a delight to drive and a pleasure to own.

Source: PROTON

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